Date: Oct. 2, 2009
To: TriMet Operators, Transportation Staff
Subject: Remember safety and professionalism on Halloween
Halloween is a festive event for many people, and is sure to bring out customers young and old who will look to TriMet to provide them with safe transportation to and from their activities. Remember that operators are the face of TriMet, and your contact with customers is important to how they view our organization and our service.
We have worked very hard to make sure that the operator’s uniform is a symbol of professionalism and pride. The wearing of costumes will not be permitted while operating a TriMet vehicle, or performing work as a TriMet employee. The uniform policy will continue to be in effect on October 31, as it is on every other day.
Be especially alert for children and families who may be out trick-or-treating on Halloween.
Some of your customers may be wearing Halloween costumes. Operators are reminded that TriMet does not prohibit passengers from wearing masks and facial coverings. Masks or facial coverings, in and of themselves, are not considered to be “obviously suspicious” under the H-O-T protocol. It is suspicious behavior and not appearance that prompts the H-O-T protocol.
Thank you for your hard work, and have a safe Halloween.