November 17, 2009
Distributed 11/17/09 by Operations to provide employees with important work-related information.
Please post until 12/31/09 or until an updated notice is provided.
Help customers prepare for winter service change
Where are the schedules?
TriMet recently changed its system for printing and distributing schedules to better
match supply to demand. Since September, we’ve been printing fewer schedules and
focusing on making them available when customers need them most—at the beginning
of the service change. This approach is expected to cut printing costs and paper waste.
For the November 29 service change, we’re only reprinting schedules for Line 35
(adjusted to improve on-time performance) and the lines with two-to-four minute
reductions in off-peak frequency, to help close the budget gap: Lines 4, 6, 8, 9, 12, 14,
15, 17, 19, 20, 33, 35, 44, 54/56, 57, 70, 71, 75 and 77.
Here’s how schedule availability works for the November 29 service change:
When & where to
find winter schedules
For the three weeks just before and after the service change, bus operators can help
make the most of a limited supply of schedules by:
• Placing the correct schedule in the info rack at the beginning of your run
• Removing all schedules from the rack at the end of your run
• Returning them to your pouch, the station agent, or the sorting bin
In mid-December, all the schedules designated for on-board distribution will be gone—
but customers will still have access to schedules. You can recommend that they:
Visit an outlet: Marketing keeps more than 200 outlets stocked with current
schedules throughout the signup. Outlets include libraries, grocery stores, the
TriMet Ticket Office at Pioneer Courthouse Square, and the lobby at Center Street.
A complete list is available on trimet.org/outlets.
Go online: Print a PDF schedule or plan a trip at trimet.org.
Use TransitTracker: Find out when the bus or train is really coming.